Cathy Garcia
Reservations Manager
cathy@ferniecentralreservations.com
250-423-2077 EXT: 221

Ontario may have been home for her before but the CN tower has been traded in for 29ft of snow fall!  Cathy has been with FCR for over 12 years so this reservation manager extraordinaire has worked with clients from over the globe making sure everyone is looked after.  Count yourself fortunate if you have Cathy managing the details for your holiday as she will be sure you have the best property for you and your family. 

This go to manager fills her time away from the office with her family and friends playing and managing her son’s hockey team.  Cathy doesn’t stand still when she’s not at her phone and computer: skiing, swimming, biking and playing keeps this Fernie local smiling.

Heidi Berry
Long Term/Seasonal Rental Manager, FCR Owner
heidi@ferniecentralreservations.com
250-423-2077 EXT: 223

13 years in Fernie away from her native Manitoba and her snowmobile family, Heidi holds proud as the #1 long term and seasonal rental manager in Fernie.  Real-estate and Development is a huge part of Heidi’s life as she has a portfolio of real-estate projects of her own.  From new construction in Alpine Trails to renovations in Fernie’s Sudaby Manor, Heidi’s experienced in all aspects of realestate development and revenue. 

Lilly
Housekeeping Manager
housekeeping@ferniecentralreservations.com
250-423-2077

Bienvenue! “You don’t get a second chance to make a first impression” need we say more?  Lilly’s goal of making FCR the industry leader in housekeeping standards has been established on a foundation of procedures, polices, training and good old fashion hands on hard work!  FCR is excited to take on the busy winter season with our Lilly as our field manager leading the charge.

Our favorite French emerged manager comes to us from Quebec City and brings a fist’s full of personality with her inspirational management style.  You will see Lilly shoulder to shoulder with great housekeeping staff getting your next visit ready with clean linens and maybe even a mint on your pillow! 

Elena Larouche
Records Manager / Senior Reservation Agent
elena@ferniecentralreservations.com
250-423-2077 EXT:222

Fernie’s most experienced reservation agent!  Elena has been with FCR for over 15 years and has more experience then any other agent.  From the days of Heiko and Linda, the resort boom in 1998 and through the recent renovation of Fernie Central Renovations Elena has been an intricate part of it all. 

Attention to detail keeps Elena on all aspects of your rental property and reservation.  There is no one better to represent every property in Fernie.  Fernie’s greatest reservation agent resides right here at FCR!

Derick Berry
Director of Operations and Finance, FCR Owner
derick@ferniecentralreservations.com
250-423-2077 EXT: 225

Originating from Edmonton, Alberta, Derick has called Fernie home for 15 years.  Skiing and tourism/accommodation has always been a part of Derick’s professional career. Derick is proud to be part of the Dave Rogers’s Griz Inn and Ski School alumni as well as the Fernie Alpine Ski Team.  Derick's Career as a level 3 CSIA and Level 3 CSCF has kept him in Fernie working along side every accommodator including the prestigious Lizard Creek Lodge for over 7 years as the Guest Services Manager and Strata Broker.

Fernie Central Reservations is the only full service Call Centre and 4 seasons property management company in Fernie.   Administration, full time owner management, security inspections management and a fully equipped housekeeping staff FCR is fully equipped to manage your executive property.

FCR, Fernie’s call centre.  Based in Fernie, managing Fernie and only booking Fernie!